Руководитель ЦОД

23.12.2011

author

Раздел: Вакансии, Разное

Санкт-Петербург | Linxdatacenter| з/п не указана

Responsibilities:

Day to day team leader of the local DC operations team
Creating and monitoring trouble tickets in the Linxtelecom ticketing system, acting as first escalation point
Responsible for incident management regarding the St P DC
Responsible for customer implementations (service delivery) of DC customers
Ensure that customers are timely updated in accordance to the SLA at a minimum.
Develop and maintain a knowledge base in regards to trouble shooting and linking to a trend pattern.
Regular (weekly) reporting to Director Datacenters, regarding availability and maintenance in the Saint P DC
Ensure that local operational DC team is integrated in the global DC team.
Ensure that all DC related processes and standards are aligned with Linxtelecom global standards
Ensure the status of the building is of high quality, 100% availability of cooling and power to serve Linxtelecom customers
To be responsible for the data in the Linxtelecom ITRACKS system (data owner). Keep it up to date
Create or improve datacenter related procedures conform Linxtelecom Global Standards
Create a year planning of minimal maintenance required by law. Maintenance should take place conform Linxtelecom change procedure
To be responsible for the local DC budget
Day to day management / planning field engineers and M&E engineers
Create uniformity on a global level regarding datcenter security and operational procedures and processes
To be single point of contact towards suppliers working in the datacenter. Ensure the quality done by those 3rd parties, perform audits
To be 1st escalation point with regards to DC outages